Privacy Policy
Last Updated: January 11, 2026
1. Introduction
Welcome to Dose ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you
have a positive experience when using our app. This Privacy Policy explains our practices regarding
the collection, use, and disclosure of your information through the Dose app.
By using Dose, you agree to the collection and use of information in accordance with this policy. We
will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
We collect information you provide directly to us when you:
- Create an account (email address, password, date of birth)
- Complete your profile (name, profile picture)
- Track your menstrual cycle (period dates, symptoms, moods)
- Participate in surveys or feedback forms
- Contact our support team
2.2 Information We Collect Automatically
When you use our app, we automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Log information (how you use the app, access times, pages viewed)
- Location information (with your permission)
- Usage patterns and preferences
2.3 Sources of Personal Information
We collect personal information from the following sources:
- Directly from You: Information you provide during account creation, profile
setup, and app usage.
- Automatically: Data collected through your interactions with the Service via
cookies, web beacons, and other tracking technologies.
- Third Parties: Information from partners, advertisers, and social media
platforms if you choose to link your accounts.
2.4 Our Basis for Processing
We process your personal information based on:
- Performance of a Contract: To provide the services you requested.
- Consent: Where you have given clear consent for us to process your data for a
specific purpose.
- Legal Obligation: To comply with the law.
- Legitimate Interests: For our legitimate business interests, provided they do
not override your fundamental rights.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Dose app
- Create and update your account
- Process transactions and send related information
- Track and predict your menstrual cycle
- Provide personalized health insights
- Manage our rewards program
- Send notifications, updates, and promotional messages
- Monitor and analyze usage trends
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your information in the following
circumstances:
- Service Providers: We share information with third-party vendors who provide
services on our behalf (e.g., cloud storage, payment processing, data analytics).
- Partners and Advertisers: We may share de-identified or aggregate information
with partners to provide relevant rewards and offers. We do not share identifiable health data
for marketing purposes without your explicit consent.
- Business Transfers: If we are involved in a merger, acquisition, or sale of
assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required by law or if we
believe it's necessary to protect our rights, property, or safety.
- With Your Consent: We may share information with third parties when you have
given us your consent to do so.
5. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse,
unauthorized access, disclosure, alteration, and destruction. However, no security system is
impenetrable, and we cannot guarantee the security of our systems.
6. Your Rights and Choices
You have several rights regarding your personal information:
- Account Information: You can update your account information through the app
settings.
- Location Information: You can change your location permissions through your
device settings.
- Notifications: You can manage your notification preferences in the app or
through your device settings.
- Data Access and Portability: You can request a copy of your data.
- Deletion: You can request deletion of your account and associated data. To
exercise this right, please visit our support form and select "Delete
My Info request".
7. Children's Privacy
Our app is not intended for children under 13, and we do not knowingly collect personal information
from children under 13. If we learn we have collected personal information from a child under 13, we
will delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the
new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this
Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@dose.me
Address: 14425 Falcon Head Blvd Suite 100, Austin TX 78738